opinion How CareSource ditched its data silos Taking a 'data fabric' approach in its shift from data silos to real-time access, the non-profit managed healthcare plan provider futureproofed its data platform, providing increased agility, interoperability, and accessibility for its memb By Angela McArthur and Joydeep Mukherjee, Contributing writers Jun 17, 2021 Business Intelligence Data Architecture Data Governance feature Digital acceleration at Stanley Black & Decker places data at the center CIO Rhonda Gass explains how a cloud data platform, technology business management framework, and agile architecture are keys to the $14B global company's digital transformation. By Martha Heller Jun 16, 2021 7 mins Data Architecture Digital Transformation Risk Management feature Summer 2021: Hybrid work hurdles CIOs rethink IT roadmaps to support a post-pandemic workforce By CIO staff and contributors Jun 16, 2021 3 mins Business IT Alignment CIO Hiring feature What is a CMDB? A data warehouse for your IT environment A crucial part of the ITIL framework, a configuration management database enables an organization to manage, control, configure, and identify assets across the organization. By Sarah K. White Jun 15, 2021 ITIL feature Out in IT: A work-in-progress for the LGBTQ+ community LGBTQ+ IT professionals share their experiences navigating careers in an industry that hasnu2019t always been welcoming and still has a long way to go. By Beth Stackpole Jun 15, 2021 Careers Diversity and Inclusion IT Leadership feature Cloud or bust: IT leaders go all in on cloud computing A growing number of CIOs are committing most if not all of IT to the cloud to improve security, flexibility, and agility u2014 and to free up teams to focus on innovation and enhancing IT services. By Mary K. Pratt Jun 14, 2021 12 mins Cloud Computing IT Leadership feature Estée Lauder proves the business value of augmented reality The beauty company is well positioned for retail post-COVID thanks to an AR platform that lets consumers virtually u2018try onu2019 makeup and other products. By Clint Boulton Jun 14, 2021 5 mins Augmented Reality Digital Transformation Retail Industry feature Open-source container PaaS speeds app development at Boehringer Ingelheim Container technology managed by an open source PaaS is enabling pharmaceutical company Boehringer Ingelheim to quickly respond to industry changes and continuously develop new applications and services for its customers. By Keri Allan Jun 14, 2021 Containers IT Strategy PaaS feature Mars sweetens supply chain with digital twin The confectionery, pet care, and food company is partnering with Microsoft to replicate its manufacturing operations digitally, a twinning task designed to optimize its supply chain. By Clint Boulton Jun 11, 2021 Analytics Digital Transformation Supply Chain opinion Big Tech could be the answer to broadband affordability The struggle of disconnected Americans during the pandemic underscored the need, once and for all, to close the digital divide. Tech companies should help fund the solution. By Rick Boucher Jun 10, 2021 5G Broadband Internet feature 7 IT cost-cutting mistakes you must avoid Are you cutting costs or cutting corners? Your job may depend on knowing the difference. By John Edwards Jun 10, 2021 7 mins Budgeting IT Leadership IT Strategy opinion What the traditional financial services industry can learn from neobanks and fintechs Slower-moving incumbents need to rethink the way they do business in a digitally driven world that puts customer experience first. By Brian Solis Jun 9, 2021 7 mins Cloud Computing Digital Transformation Financial Services Industry feature 5 ways IT is driving new revenue CIOs are increasingly being called on to boost bottom lines by driving new revenue. Hereu2019s how five IT leaders have transformed IT into engines for business growth. By Esther Shein Jun 9, 2021 10 mins IT Leadership IT Strategy feature What a successful AI team really looks like Forget the tech giants' rosters of data science PhDs. As AI moves into the enterprise, blended teams with business skills become more important for driving business value. By Maria Korolov Jun 8, 2021 13 mins IT Skills Machine Learning Staff Management opinion Two things that will never work here When looking to create a more agile business, we can take inspiration from many sources. But ultimately, the problems we need to solve are our own. By Dave Mangot Jun 7, 2021 Agile Development Devops feature 5 unpopular decisions every IT leader must make Having to make difficult decisions may be the most challenging part of a CIOu2019s job. But from an organizational and career perspective, tough choices can be the most rewarding. By Minda Zetlin Jun 7, 2021 Business IT Alignment IT Leadership news SAP finally joins the process mining fray SAP has unveiled Process Insights, a new tool that leverages SAPu2019s wealth of enterprise data and recent acquisitions to help customers improve key business processes. By Scott Carey Jun 7, 2021 Business Process Management Process Improvement SAP feature CIOs take on the talent imperative Following a year of intense stress and long hours, IT pros are on the move and in search of professional fulfillment, flexibility, and work-life balance. Here, four CIOs share their advice for creating an IT culture tech workers can't quit. By Dan Roberts Jun 7, 2021 11 mins Hiring IT Leadership news SAP brings new tools and modularity to Rise SAP has added HR and vertical industry support to its hosted S/4HANA offering, while furthering its forays into process intelligence and AI for expense auditing. By Peter Sayer Jun 4, 2021 ERP Systems SAP Technology Industry feature Women in IT are burned out. The pandemic is making it worse. COVID has compounded the disproportional stress women face in the IT workplace, putting careers at risk, as well as nearly a decade of progress toward gender equity. By Sarah K. White Jun 4, 2021 14 mins Careers Diversity and Inclusion Women in IT opinion Consequential innovation: 4 tips for unlocking hidden growth opportunities For innovation to be consequential, you must strike the right balance between incremental innovation and disruptive innovation. Here's how to get started. By Nicholas D. Evans Jun 3, 2021 Innovation feature Universities lean into 5G to prep next-gen workforce Universities are deploying 5G networks to lure and educate students with the technologyu2019s most promising business cases in preparation to fulfill future demand for emerging skills. By Clint Boulton Jun 3, 2021 7 mins 5G Education Industry IT Skills feature IT’s silent career killer: Age discrimination A pernicious issue in IT, age discrimination is on the rise — and not always easy to prove. Here are five ways to protect your IT career. By Bob Violino Jun 2, 2021 9 mins Careers Diversity and Inclusion IT Leadership interview How Inspire Brands IT serves up innovation at scale CIO Raghu Sagi and his team are creating a multitenant architecture to improve customer experiences and worker productivity across seven restaurant brands. By Martha Heller Jun 2, 2021 Innovation Mergers and Acquisitions Mobile Apps opinion The hard truth about business-IT alignment Building effective IT 101: Forget what youu2019ve heard about aligning IT to the business. In the digital era, IT-business integration is the true key to organizational success. By Bob Lewis Jun 1, 2021 Business IT Alignment Digital Transformation IT Leadership how-to What is CMMI? A model for optimizing development processes The Capability Maturity Model Integration (CMMI) helps organizations streamline process improvement, encouraging a productive, efficient culture that decreases risks in software, product, and service development. By Sarah K. White Jun 1, 2021 9 mins Developer IT Governance Frameworks IT Strategy feature What is master data management? Ensuring a single source of truth MDM is a set of disciplines, processes, and technologies for managing data about entities, such as products and customers, around which business is conducted. By Thor Olavsrud May 31, 2021 Analytics Data Management Master Data Management news analysis Dutch tech leaders see board-level roadblocks to digital transformation Even as COVID-19 pushed the need for digital transformation forward, executive leadership hesitated to support IT projects, according to a new report from Amrop. Dutch executives weigh in. By Annie Bricker May 31, 2021 IT Leadership feature CIO Think Tank: Reinventing IT As companies accelerate out of pandemic disruption, how can IT meet increasing demands u2014 and reap unprecedented benefits? In a series of virtual roundtables, dozens of IT leaders offered key insights about the road ahead. By Derek Slater May 28, 2021 Data Architecture Data Governance Hiring news SAP steps back from S/4HANA-on-Azure preference Microsoftu2019s Azure will no longer be SAPu2019s preferred cloud platform u2014 although SAP executives say the companiesu2019 Embrace partnership remains strong. By Peter Sayer May 28, 2021 Microsoft Azure SAP Technology Industry feature AAA automates road service scheduling AAA has deployed digital appointment scheduling for members of its roadside assistance service. Increased adoption of digital channels says it might be AAAu2019s best fix yet. By Clint Boulton May 28, 2021 Digital Transformation IT Leadership Salesforce.com feature CMMI certifications: A complete guide The CMMI institute offers certifications and training courses for individuals, appraisers, and instructors, but you'll have to start at the associate level and work your way up. By Sarah K. White May 27, 2021 10 mins Certifications IT Governance Frameworks IT Skills feature 8 secrets of successful AI projects Artificial intelligence holds great business promise, but it takes more than a working model to create scalable, transformative change By Maria Korolov May 27, 2021 15 mins Analytics Data Science Machine Learning feature 5 tips for leading IT through crisis IT leaders from Signet Jewelers, Workday, Turtle & Hughes, and One Call share lessons learned for effective leadership during the COVID-19 pandemic. By Clint Boulton May 26, 2021 6 mins IT Leadership feature Baylor goes back to basics to build ERP for the future To support its ambition to become a top-tier research institution, Baylor University overhauled its ERP systems, a process that required getting back to the fundamentals of business-IT collaboration. By Peter Sayer May 26, 2021 6 mins Digital Transformation ERP Systems IT Leadership opinion The rise of the cloud data platformdigital transformation As impressive as the enterpriseu2019s progress toward a data-driven economy was last year, the big bang weu2019ve been expecting from big data is still ahead. By Mike Feibus May 25, 2021 7 mins Cloud Computing Data Architecture Data Management feature Real-time analytics: 7 tips for success Fast and accurate insights are crucial in todayu2019s data-driven world, making real-time analytics essential for many enterprises. Hereu2019s how to get it right. By John Edwards May 25, 2021 Analytics Predictive Analytics feature Zions’ digital PPP loan app pays off for pandemic-racked small businesses Zions Bancorporation built new software and bots to automate the release of federal funds under the CARES Act amid the COVID-19 pandemic. By Clint Boulton May 25, 2021 CIO 100 Digital Transformation IT Leadership opinion Return to the office: Organizational resiliency and the new normal The WFH pivot was remarkable, but workplace re-entry creates a new set of challenges for business leaders. By Rick Grinnell May 24, 2021 Remote Work Security feature 6 ways IT leaders are jumpstarting innovation post-COVID CIOs are pushing for new approaches to innovation to meet the opportunities and challenges of a business landscape forever changed by the past yearu2019s pandemic. By Stacy Collett May 24, 2021 9 mins IT Leadership Innovation feature VMware tackles ESG with innovation VMware has created an environmental, social, and governance (ESG) function within the Office of the CTO that is working closely with the companyu2019s CIO to mitigate risk and drive innovation. By Thor Olavsrud May 24, 2021 Data Governance Diversity and Inclusion Green IT opinion AI in healthcare: The tech is here, the users are not The biggest challenges for AI-enabled care are delivering real-time insights into the clinical workflow and gaining acceptance from caregivers as well as patients. Innovative solutions continue to emerge. By Paddy Padmanabhan May 21, 2021 7 mins Artificial Intelligence Digital Transformation Healthcare Industry feature Making the leap from IT expert to IT leader Transitioning to an IT leadership role takes new skills, self-awareness, and an eye for the business value of tech as you become a key point-person for business-IT collaboration. By Sarah K. White May 21, 2021 Careers IT Leadership opinion How data historians have evolved to make industrial data actionable Democratizing data can level the playing field and empower your workforce to make better, data-driven decisions. By Bill Scudder May 20, 2021 Data Management Internet of Things feature 4 strategies for retaining IT talent Author and career development expert Bev Kaye shares her best advice for inspiring, motivating, and keeping top performers. By Dan Roberts May 20, 2021 IT Leadership Staff Management feature ‘Citizen developer’ success requires strong IT oversight In the hands of business users, low-code and no-code tools can be powerful u2014 and risky. Hereu2019s how IT leaders are setting up guardrails to ensure projects donu2019t go off track. By Maria Korolov May 20, 2021 Software Development analysis Are Oracle’s cloud gains enough to make it a contender? Oracle has wooed some key customers to its public cloud software, but can it differentiate itself from competing services offered by Amazon.com, Microsoft, and Google? By Clint Boulton May 19, 2021 Cloud Computing IaaS Oracle feature How Stryker IT shifted to a global operating model CIO Alan Douville and his team have made major changes that enable IT to support the $14 billion medical device companyu2019s operations in over 100 countries. By Martha Heller May 19, 2021 Healthcare Industry IT Leadership Robotic Process Automation feature 6 ‘crackpot’ technologies that might transform IT Next-horizon technologies have piqued some IT leadersu2019 interest in terms of the business value they may ultimately drive. Others remain skeptical of the high-risk payoff. By Peter Wayner May 18, 2021 10 mins Blockchain IT Strategy Technology Industry feature Truck maker Oshkosh drives decisions with data The 104-year-old manufacturer of specialty trucks and military vehicles is leveraging data to optimize its business. 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