IT Operations

Awards honour NZ’s leading cybersecurity professionals

Guidelines for use of personal data by Kiwi firms under review

User vs. service incidents: what’s the distinction?

Think gymnasium and magnesium. They rhyme, but theyu2019re different.

Information security spending to grow almost 10% in ANZ: Gartner

Fitzroy Engineering taps Kordia for SD-WAN rollout

Fitzroy Engineering taps Kordia for SD-WAN rollout

Mission possible: Lessons on digital evolution from Mercury

Lessons enterprise service management professionals can learn from the FIFA World Cup

One of the biggest challenges faced by organizations when implementing any type of enterprise service management strategy is with the process alignment and people. The recent World Cup tournament teaches us a thing or two about improving your service

Challenges and opportunities in California’s new privacy law

Despite its democratic deficit, Californiau2019s new regulations create an opening to get U.S. national privacy policy right.

6 secrets for supercharging the IT help desk

Stop paying lip service to service when it comes to the IT help desk. These frontline workers have insights into system performance and user experience that can make your business run better.

The GDPR and the effect on US ad tech