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Two new AI agents, Einstein Sales Development Rep (SDR) Agent and Einstein Sales Coach Agent, push beyond the copilot to augment sales operations, autonomously executing key tasks.
Miguel Llorca Gómez, CIO at olive oil, spirit, and wine closure manufacturer Grupo Torrent, outlines the company's digital transformation roadmap to stimulate growth and business value.
Customers of Oracle subsidiary NetSuite’s ERP offering may be unaware that their custom record types grant unauthenticated access to sensitive data readily consumable via NetSuite’s APIs.
Many companies find it difficult to incorporate AI into their business processes. To change this, SAP wants to work more closely with the appliedAI initiative.
Facebook Messenger and live chat conversations. Welcome to the digital era of customer support. Are your agents ready to engage?rnrn
Both the vulnerabilities score above 9 on CVSS and can allow access to sensitive data if not patched immediately.
AI hasn’t changed a CIO fundamental: IT’s job is to deliver business capabilities. Right now, stopping the slow slide into customer alienation should be a top priority.
The startup is already an existing Salesforce ecosystem partner, integrated with Commerce Cloud and Service Cloud.
While many CIOs are tempted by 5G networking for IoT applications, some due diligence is strongly advised before jumping on the bandwagon.
Salesforce has released a set of low-code tools for creating, customizing, and embed AI models in your company’s Salesforce workflows. Here’s a first look at what can be achieved using it.
Head of sales Scott Russell and head of marketing Julia White are unexpectedly leaving SAP; White will not be replaced.
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