News

Business process mapping: A framework for visualizing internal processes

After nearly 100 years, business process mapping is still helping organizations visualize internal processes for everything from employee onboarding to IT hardware and software.

How COVID-19 is changing the IT hiring process

Technology companies and IT organizations are still hiring, but are relying on new technologies to screen and hire talent u2014 with an added emphasis on soft skills.

IBM retrains Watson AI for IT operations

IBM is relying on technology from its Red Hat acquisition to deploy a new AIOps tool and help it deliver new edge-of-cloud computing services to support 5G networks

Real-time analytics: 4 success stories

These five companies are using real-time analytics to improve agility, respond to customers as needs change, optimize pricing, and identify inefficiencies affecting their bottom line.

Silver linings: Why COVID-19 will encourage a national privacy law

Consensus has formed around the need for a national privacy law; Congress should seize this opportunity.

Tyson enlists predictive software to keep meat plants open amid coronavirus

The nationu2019s top meat processor has turned to machine learning to model the potential spread of coronavirus in its plants and has deployed computer vision to monitor worker health.

IT must think like a business and go beyond traditional business partnerships

By shifting its mindset from supporting core technologies to one that is more closely in tune with business objectives and customer needs, Oshkosh Corporationu2019s IT has a sharper focus and understanding on leveraging solutions that ultimately make

Welcome to the new age of technology?

In just a few months, technology has transformed businesses the world over. And there's no doubt that businesses will plan their road to recovery on a path powered by technology. Has this new digital-first mindset ushered in a new technological

12 tips for machine learning training

To make the most of machine learning you have to train your models right. Here's how to get reliable results from your data.

Rite Aid’s digital journey takes the pandemic head on

Justin Mennen, EVP and CIO of Rite Aid, leads a strategy to keep employees safe and in the stores, while ramping up systems to serve customers in a time of crisis.

A 7-point blueprint for assessing your offshore IT risk exposure

Offshore service providers are grappling with COVID-19's impacts, limiting their ability to meet obligations. This guide will help you evaluate your provider's performance and capabilities.

Best practices, advice, research for IT leaders

As the COVID-19 crisis continues to challenge the IT community, IT leaders turn to experts, peers and research for help with those issues and more.

Security executives succeeding in the chaotic coronavirus world

What a crazy world we live in u2013 employees working from home, u201cdirtyu201d personal devices being used to access corporate data, furloughed employees still maintaining corporate IT assets and access u2013 all while the quantity and variety of c

7 ways to root out IT staff incompetence

To err is human, but repeated IT blunders can invite organizational disaster. Here's how to clamp a lid on your frequent fumblers without crushing team morale.

The keys to a successful remote work strategy

Getting remote work right is tough. But with a mission-driven approach and effective technology, a productive remote work strategy can really pay off.

Cloud powers Trojan Battery through COVID-19 lockdown

Trojan Batteryu2019s director of IT has been a believer in software as a service for years. With employees now on lock-down, heu2019s reaping the benefits of remote everything.

6 tips for avoiding data analytics disaster

Given its promise in driving business value, itu2019s no surprise that data analytics remains a top IT investment u2014 but success is no guarantee.

Nationwide CIO preps for return to the office, post-pandemic

CIOs such as Jim Fowler are preparing for employees to return to the office post-COVID-19, a process that will result in more digital services for employees and customers alike.

Crossing the project-to-product chasm

Most IT organizations have honed their ability to deliver projects when the scope and desired outcome are static, but struggle when priorities shift or are not clearly defined. Several leading IT organizations have turned to product-based IT to cut t

8 expert tips for remote project management

Seasoned remote project managers offer next-level tips and tricks from the virtual trenches for coordinating the output and productivity of remote teams.

Procurement management: Your guide to securing project resources

Securing the right project resources at the right time takes skill and experience. Here's what you need to know to ensure your project procurement process goes smoothly.

Is your business about to be disrupted by data?

The challenge of dealing with COVID-19 comes on top of recent trends in data-driven innovation and presents challenges and opportunities for companies across all sectors.

Exclusive survey: What 400 IT leaders really think about the COVID-19 crisis

How did IT leaders respond to a world turned upside-down? And how has the coronavirus pandemic changed spending plans over the next year? A fresh CIO survey offers illuminating answers.

Make it a spreadsheet problem

Making data-driven business decisions can change the entire equation.

Coronavirus crisis spurs IT innovation

The coronavirus crisis sees CIOs accelerating their adoption of automation, analytics and new processes to cope with the pandemic's disruptions and steer the enterprise forward in uncertain times.

COVID-19 in India: 3 developments US CIOs should watch (and 3 steps to take now)

Aggressive policies to limit COVID-19u2019s impacts are constraining the abilities of some offshore service providers to fulfill their obligations. Look behind the headlines to assess the situation where your providers are based.

Bayer Crop Science leverages image analytics for precision agriculture

Images captured by drones and processed by artificial intelligence help Bayer Crop Science better serve its customers and develop crops that are more resistant to insects, disease, and storm damage.

Predictive analytics unlocks factory capacity at Reynolds

Rita Fisher, CIO and SVP of Supply Chain, discusses her approach to digitizing plant operations at the global consumer products company.

CIO Digital Magazine: April/May 2020

Read on to learn the four key areas that are hindering analytics success and how to address them.

Parsons analytics platform preempts bridge and railway breakdowns

Parsons built software to help predict when critical city infrastructure will break down. Now CIO Stu Kippelman is promoting it across the business.

7 ways to optimize IT team productivity during difficult times

Even in today's challenging environment, inspiring staff members to function effectively isn't as hard as many IT leaders believe. The secret lies in smart, adaptable management.

5 key ingredients for the ideal board resume

Whether it's a DIY rewrite of your executive CV or a professionally produced document, every board candidate needs a resume that shines.

10 ways to influence IT purchases when you don’t control the spend

Business line leaders control bigger and bigger amounts of enterprise technology spend, but CIOs should aim to impact those budget decisions

Let’s learn from Europe’s broadband mistake

Former Congressman Rick Boucher, founder of the House Internet Caucus, says the USu2019s better internet performance during the coronavirus pandemic is attributable to sustained private investment that has been encouraged by a light-touch regulatory

5 steps to assess offshore support risk (and 5 steps to address critical needs)

To ensure continuity of critical operations, all businesses should take these practical steps to engage, assess, and partner with offshore service providers.

6 tips for renegotiating service contracts

Tight times require a fresh look at existing contracts to see how costs can be curbed or new capabilities can be obtained — but a collaborative 'win-win' approach is your best bet.

Remote agile development: Top tips and tools for managing dispersed teams

The coronavirus pandemic has agile teams adjusting to asynchronous remote collaboration. IT leaders who have spearheaded the agile development efforts of far-flung teams share their tips for success.

Hold the DAM

Why starting with a data strategy is key to successful Digital Asset Management.

A CIO’s checklist for executing the COVID pivot

Simultaneously adjusting to new realities and developing forward-looking plans is near-impossible. This checklist will help you focus your efforts.

Digital KPIs: Your keys to measuring digital transformation success

CIOs use digital KPIs to gauge the impact of digital business initiatives. The KPIs also recalibrate digital models based on value and performance.

How Johnson & Johnson IT is managing a global crisis

J&J CIO Jim Swanson reveals how he and his IT team are helping keep operations running at the $82B healthcare giant, as well as the lessons learned — and silver linings — of leading through crisis.

SAP drops co-CEO, lowers revenue forecast in face of COVID-19 pandemic

In what could be a bellwether for the tech industry, SAP dials down forecasts while offering delays or financing on payments for budget-constrained CIOs.

COVID-19 thrusts e-commerce into the spotlight

3 stages to becoming a digital business in a novel economy.

Secrets of leading productive remote teams

High-functioning remote teams don't just happen. You need a plan to ramp up your team's virtual productivity.

6 ways to optimize your innovation spend

Innovation is key to organizational growth. Yet most companies shortchange innovation initiatives when it comes to IT budgeting. Hereu2019s how to stretch your R&D dollars.

Legal analytics: Accenture applies NLP to analyze contracts and liabilities

To find specific information in a million-plus contracts, the global professional services company turned to natural language processing and AI, launching a legal analytics hub in the process.

Post COVID-19 business models: Finding the new normal

The CIO’s crisis management playbook: 8 lessons in leadership

The coronavirus pandemic has been a litmus test of leadership under pressure. CIOs from the healthcare industry and beyond share tips for leading through crisis.

Tableau joins effort to fight pandemic with data

Tableau's COVID-19 Data Hub is an example of how data and analytics companies are mobilizing data resources to help combat the novel coronavirus.

How AI is transforming retail

Retailers looking to develop new customer experiences need to make artificial intelligence part of their digital transformation plans or risk falling further behind.