News

9 tips for managing the mental health of your IT teams

Managing mental health has become a necessary burden for IT leaders during the pandemic. The following tips may help reduce burnout and get employees the help they need.

IT Leadership Staff Management

Oct 29, 2020

15 popular Kanban tools for workflow management

Kanban is a workflow management system that simplifies development processes and lifecycles by increasing efficiency, communication and collaboration for agile teams.

By Sarah K. White

Oct 29, 2020 15 mins

Collaboration Software IT Governance Frameworks Small and Medium Business

7 ways you’re failing your digital customers

The pandemic has only accelerated the need to deliver digital capabilities that delight customers. Unfortunately, most IT organizations are coming up short.

By Mary K. Pratt

Oct 28, 2020

Analytics Cloud Computing IT Leadership

How IT enables the COVID testing operation at LabCorp

Chief information and technology officer, Lance Berberian, on how cloud and data strategy help the $11.5 billion company do science at scale.

By Martha Heller

Oct 28, 2020

Top 6 process mining tools for streamlining workflows

Companies seeking to the lay the foundation for business process automation can find valuable insights into process flows, thanks to new AI-based tools that track data as it moves through enterprise systems.

By Peter Wayner

Oct 27, 2020 8 mins

BPM Systems ERP Systems Robotic Process Automation

Your guide to top tech conferences 2020

The coronavirus pandemic has caused the cancelation of in-person technology conferences for the time being, but virtual conferences are now going strong.

By CIO staff

Oct 27, 2020

Events IT Leadership

7 IT silver linings of the pandemic

Beyond just keeping business afloat, companies and IT leaders are finding unexpected benefits to COVIDu2019s business disruptions.

By Stacy Collett

Oct 26, 2020

Aspen Skiing Co. counts on change management for contactless experience

With ski season set to get under way, Aspen Skiing Co. is providing safer guest experiences using digital technology, including mobile ordering and payment and touchless lift tickets.

Change Management Digital Transformation IT Leadership

Oct 26, 2020 6 mins

How to negotiate a job offer

Compensation is one thing, but CIOs and soon-to-be CIOs should leverage their job offer position by putting their values on the table and setting themselves up for success before they sign.

By Christina Wood

Oct 23, 2020 13 mins

CIO Careers

CIOs embrace remote recruitment to land new gigs

New CIOs of Okta and Quick Base discuss their recruitment experience and offer tips for IT leaders open to or actively seeking new roles during the pandemic.

CIO Careers IT Leadership

Oct 22, 2020

The future of work: ‘EX’ is the new CX

In the u2018work-from-anywhereu2019 world, business leaders have to become more thoughtful about the employee experience

By Brian Solis

Oct 21, 2020

Digital Transformation IT Leadership Remote Work

6 IT projects to boost your tech career

Looking to get ahead? Investing time in an independent side project can pay off at your day job. Here are your best bets for learning skills expected to grow in demand in 2021 and beyond.

By Paul Heltzel

Oct 21, 2020 9 mins

Analytics IT Leadership Innovation

How JetBlue leverages digital technology for safer travel

The airline's technology chief, Eash Sundaram, explains how solutions originally introduced to enhance the customer experience are now helping ensure safety during the pandemic.

By Martha Heller

Oct 21, 2020

Remote IT’s future: Key lessons learned from this WFH era

COVID-19 made IT staff working from home a necessity. Should the practice now be viewed as a fresh path to improved productivity?

By John Edwards

Oct 20, 2020 9 mins

IT Leadership Staff Management

Ranpak digital transformation expands sales of packing robots

The maker of automated packaging machines is banking on a customer-facing and back-office transformation to bolster sales, says CTO Michael Gliedman.

Oct 19, 2020

CIOs rise to the new revenue challenge

The pandemic has accelerated the need for CIOs to pitch in on the bottom line. Hereu2019s how tech execs are transforming into more revenue-focused IT leaders.

By Esther Shein

Oct 19, 2020

CIO IT Leadership

10 IT leadership development programs to help you level up

Whether you're new in your IT career or a seasoned IT pro, if you're interested in IT leadership, these 10 development programs will help get you on the right path.

By Sarah K. White

Oct 16, 2020 8 mins

IT Leadership IT Skills

CIOs cultivate political capital in response to pandemic

IT leaders who have gained clout among C-suite peers during the pandemic must target high-impact initiatives to extend their political capital in 2021, but challenges remain.

Diversity and Inclusion IT Leadership

Oct 15, 2020

CIO IT Leadership

Diversifying your IT workforce

It's time to turn your words of solidarity into action. Here's where to start.

By Rihana Mungin

Oct 15, 2020 5 mins

Enabling productivity and scale through improved enterprise knowledge management

Scaling knowledge is an imperative for companies hoping to maintain cultural cohesion, improve productivity, and align cross-functional teams to deliver complex work.

By Chris Davis

Oct 15, 2020

Business Intelligence Digital Transformation IT Leadership

When #WorkFromWork is the only way

For businesses where remote work isnu2019t an option, the focus is on creating and refining their own digital-transformation-in-place technologies

By Mike Feibus

Oct 14, 2020

Cloud Computing Digital Transformation Machine Learning

Fall 2020: Leading change

For todayu2019s IT leaders, change management is more than technical, itu2019s about spearheading cultural transformation at every level of the business.

By CIO staff and contributors

Oct 14, 2020

Artificial Intelligence Careers IT Leadership

IT leaders grapple with the new normal

Five articles examine the challenges faced by leaders across all segments of IT — and the solutions that have made a difference.

By Eric Knorr

Oct 13, 2020

CIO Digital Transformation IT Strategy

IT leadership lessons from CIO 100 Award winners

Todayu2019s CIOs must develop deep partnerships with business leaders and keep their teams focused on delivering innovation that pushes the business forward. Here five IT leaders discuss their award-winning initiatives and share insights about their

By Thor Olavsrud

Oct 13, 2020

CIO CIO 100 IT Leadership

How to speed up software development (without killing morale)

In the wake of the pandemic, IT leaders are under increasing pressure to deliver solutions fast. But many CIOs are finding the steps theyu2019ve taken to iterate quickly arenu2019t enough to support increasing business demands.

By Mary K. Pratt

Oct 12, 2020

IT Leadership Software Development

Seeking a new gig? IT leader hiring rebounds, remotely

Recruitment of IT leaders has thawed since the pandemic first hit, as companies seek digital leaders who can help them adapt to shifting business dynamics. Here, recruiters offer tips for navigating the IT leadership hiring landscape.

CIO Careers Staff Management

Oct 9, 2020

Secrets of successful digital innovation

The goal of any innovation effort is to deliver business value and competitive advantage. Two IT leaders share their secrets for meeting those measures.

By Martha Rounds

Oct 8, 2020

Digital Transformation IT Leadership Innovation

AI center of excellence: A new engine for driving business transformation

AI centers of excellence can accelerate AI adoption u2014 and organization-wide transformation u2014 by consolidating talent, standardizing platforms, spreading successes across business lines, and uncovering new revenue models.

By Maria Korolov

Oct 8, 2020

Analytics Artificial Intelligence Digital Transformation

The state of the CIO job market

A recruiter's perspective on the CIO job market and interview process today.

By Martha Heller

Oct 7, 2020 6 mins

How low-code platforms are transforming software development

Drag-and-drop platforms enable developers to assemble applications without manual programming. Toyota, ConocoPhillips, and GlobalTranz are among those enterprises leveraging low-code to create business value.

Business Intelligence Salesforce.com Technology Industry

Oct 7, 2020

Software Development

Salesforce to add Einstein Analytics AI to Tableau platform

Salesforce's Einstein Analytics offering will be rebranded as Tableau CRM and Einstein's AI and machine learning capabilities will be integrated with the Tableau platform in a push to democratize data science.

By Thor Olavsrud

Oct 6, 2020

Big tech’s big play on telehealth and digital ‘front doors’

The pandemic has accelerated the adoption of virtual care models using telehealth technologies provided by specialized firms. Now big tech seems to be getting into the act.

By Paddy Padmanabhan

Oct 5, 2020

Digital Transformation Healthcare Industry Technology Industry

Agile vs. waterfall: Project methodologies compared

Agile and waterfall each offer unique benefits and drawbacks. Here are the pros and cons of each method, and how to know which is right for your organization's projects.

By Moira Alexander

Oct 5, 2020 6 mins

IT Governance Frameworks Project Management Software Development

5 hot IT career trends — and 5 going cold

The growing IT skills gap, demand for hybrid roles, and fallout from the COVID-19 pandemic are disrupting the traditional IT career path. The following heat map of career trends with help you cash in and avoid dead ends.

By Paul Heltzel

Oct 5, 2020 9 mins

Careers IT Skills

5 compelling reasons why CIOs should pursue board seats now

Interested in serving on a board? Don't wait for retirement.

By Maryfran Johnson

Oct 1, 2020 7 mins

By CIO staff and contributors

September/October 2020: The new digital workplace

Learn how IT leaders in award-winning organizations are boosting productivity, streamlining collaboration and redefining the nature of work.

Oct 1, 2020

IT Leadership

The hidden costs of outsourcing

Calculating the total cost of IT services has always been a challenge, but the changing nature of IT coupled with unexpected expenses revealed during the COVID-19 crisis could leave your organization exposed to even more surprises charges.

By Stephanie Overby

Sep 30, 2020

IT Leadership IT Strategy Outsourcing

SFO airport banks on IT for frictionless travel

The IT staff at San Francisco International Airport is exploring an array of technology solutions to help make air travel safer and restore confidence among passengers, says CIO Ian Law.

Sep 30, 2020

ERP Systems Oracle Technology Industry

Oracle fine-tunes Fusion Cloud for new world of work

The Fusion Cloud ERP suite gains new supply-chain and workplace management features to meet post-pandemic needs.

By Peter Sayer

Sep 29, 2020

Mobile’s new frontier: The front line of business

Workers who donu2019t work at a desk are finally starting to see mobile technology become standard tools to improve their work u2014 and business results u2014 as CIOs focus more outside the office.

By Galen Gruman

Sep 29, 2020

Android IT Strategy Small and Medium Business

6 challenges of agile at scale for ERP

Overcoming these challenges are key to using agile for an ERP implementation. It's well worth the effort.

By John Belden

Sep 29, 2020

Agile Development ERP Systems Project Management

4 tips for keeping SAP transformation projects on track during the COVID-19 crisis

You canu2019t put mission-critical modernization projects on hold. Hereu2019s how to work through the disruption.

By Steele Arbeeny

Sep 28, 2020

Digital Transformation ERP Systems IT Leadership

7 barriers to innovation worth breaking

Conventional cultures produce conventional results. To truly innovate, you have to rethink how you incentivize risk, respond to requests, and make resources available for experimentation.

By Mary K. Pratt

Sep 28, 2020

Digital Transformation IT Leadership Innovation

5 lessons when creating a ‘customer zero’ program

Technology organizations must invest in a u201ccustomer zerou201d program to drive internal innovation, improve quality, and demonstrate they believe in their own products and services.

By Chris Davis

Sep 24, 2020

Innovation Software Development Technology Industry

Maximizing stakeholder value

There are three stakeholder types for any organization, each exchanging value in distinct ways. The future of any organization depends on its ability to maximize that exchange.

By Adib C. Ghubril

Sep 24, 2020 3 mins

IT Leadership

CIOs grapple with how to jumpstart innovation amid pandemic

IT leaders turn to emerging technologies from strategic vendors and VC partners to help keep collaboration and innovation humming in a work world gone remote due to the coronavirus.

CIO Digital Transformation Innovation

Sep 24, 2020

H&R Block sheds taxing legacy systems for the cloud

The tax preparation services company eschews client-server and other legacy systems for Microsoft Azure, a shift that required buy-in from engineers and executives, says CIO Alan Lowden.