opinion When emotions run high: Protecting your network infrastructure from reputational attacks In todayu2019s environment, where one angry tweet can go viral, CISOs play a critical role in protecting the brand. By Rick Grinnell Mar 2, 2021 CSO and CISO Risk Management Security feature What is a solutions architect? A vital role for IT-business alignment Solutions architects are a vital role in any organization that wants to align its business goals and needs with IT services, products, software, and infrastructure. By Sarah K. White Mar 2, 2021 5 mins Business IT Alignment Cloud Architecture feature New IBM sales strategy catches CIOs’ attention IBM is streamlining its operations and simplifying its sales approach to align with a honed focus on hybrid cloud. Will CIOs buy from the revamped business? By Clint Boulton Mar 2, 2021 IBM IT Leadership Technology Industry feature 7 ways COVID-19 has changed IT forever Things will never be the same. Hereu2019s a look at what IT will look like as the COVID-19 threat recedes. By John Edwards Mar 1, 2021 7 mins Agile Development Small and Medium Business Technology Industry feature Convergint builds data science team from the ground up The installer of integrated building systemsu2019 first-ever CIO, Bhuvana Badrinathan, launched data capabilities to predict sales revenue using automated data ingestion and feature engineering. By Thor Olavsrud Mar 1, 2021 Data Science Digital Transformation IT Leadership feature ITSMF: Growing Black IT careers through leadership programs For Black IT pros, it can be a hard, lonely road to the top. ITSMF is one organization connecting and advancing Black IT pros through programs that offer mentorship, training, and support. By Sarah K. White Feb 26, 2021 Careers Diversity and Inclusion Mentoring feature 16 technology winners and losers, post-COVID The coronavirus crisis has shaken up business as usual, with some IT strategies and tools rising to the occasion and others in line for a rethink or tough recovery post-pandemic. By Peter Wayner Feb 25, 2021 Agile Development Cloud Computing Technology Industry feature The H-1B visa: Facts, requirements, processes The H-1B visa allows US employers to hire foreign professionals to work in the US when qualified Americans cannot be found. Here are the requirements, processes, and latest changes to this program. By Bart Perkins, Sarah K. White, Sharon Florentine Feb 25, 2021 16 mins H-1B Visas Staff Management Technology Industry feature 5 ways to build trust between business and IT Most organizational dysfunction is the symptom of a greater problem: Business-IT trust has broken down. Hereu2019s how smart CIOs repair those rifts u2014 or foster trust from the get-go. By Minda Zetlin Feb 24, 2021 Business IT Alignment IT Leadership feature Inside Blue Shield of California’s IT operating model overhaul For CIO Lisa Davis, the transformation to a product-focused operating model is key to realizing the health plan provider's digital health vision. By Martha Heller Feb 24, 2021 Analytics Digital Transformation Healthcare Industry feature What IT leaders are doing to boost Blacks IT pros Attuned to racial inequities and the benefits of diversity, some IT leaders are overhauling pipelines, rethinking retention, and encouraging Black IT pros to grow their networks and careers. By Esther Shein Feb 23, 2021 14 mins Diversity and Inclusion IT Leadership feature 7 tips for selling the C-suite on IT investments Salesmanship is a key skill in getting buy-in for IT spend. Here's how to rally support for IT projects by crafting sales pitches that put business benefits — not the technology itself — front and center. By Mary K. Pratt Feb 22, 2021 10 mins Budgeting C-Suite IT Leadership feature What is business process analysis? A methodology for improving process BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement. By Sarah K. White Feb 22, 2021 5 mins Business Analyst Business Process Management Robotic Process Automation opinion The big debate: control compliance vs. risk management Industry-standard security frameworks are important, but they also need to align with the rest of your organization's risk management practices. By Rachel Curran Feb 22, 2021 Risk Management Security Practices feature LGBTQ IT exec: Why inclusion is critical to corporate culture Mindy Ferguson, a managing vice president at Capital One, discusses the importance of senior leaders fostering a feeling of belonging, which is often missing from diversity and inclusion efforts. By Clint Boulton Feb 19, 2021 Diversity and Inclusion IT Leadership opinion 4 tips for selling a transformation project to your CEO A successful transformation initiative can establish your position as a business leader, not just a technology guru u2013 but first you have to sell it to your boss. By David Chou Feb 18, 2021 Digital Transformation feature Northwell Health’s new HR cloud faced early COVID test When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs. By Peter Sayer Feb 18, 2021 Digital Transformation Healthcare Industry Oracle feature User acceptance: 5 tips for ensuring digital success Those most impacted by digital transformations can make or break your success. Hereu2019s how to leverage their insights, address their pain points, and exceed their expectations. By Bob Violino Feb 18, 2021 Design Thinking Digital Transformation Employee Experience feature Tech takes on its racist terminology MongoDB colleagues Garaudy Etienne and Marcus Eagan are among a growing wave of IT pros leading the difficult work of eradicating racist language such as u2018master/slaveu2019 from tech tools and open-source projects. By Mary K. Pratt Feb 17, 2021 Diversity and Inclusion Open Source Technology Industry feature Lockheed Martin accelerates data science with Domino Data Lab The defense contractor has empowered its data scientists with self-service capabilities and centralized modeling, says Matt Seaman, chief data and analytics officer of enterprise operations. By Clint Boulton Feb 16, 2021 6 mins Aerospace and Defense Industry Chief Data Officer Data Scientist feature 7 traits that separate IT leaders from IT managers Is your career still rooted in the past? Here's how you can break free and reach new levels of leadership and performance. By John Edwards Feb 16, 2021 Careers IT Leadership IT Management feature 12 IT budget tricks to reduce costs post-COVID The pandemic has seen more weight thrust on ITu2019s shoulders, but often not the bump in budget to support it. Here are a dozen tips on trimming costs in response to strategic shifts in the wake of COVID-19. By Peter Wayner Feb 15, 2021 Budgeting IT Leadership feature Make an impact: 12 tech-focused D&I nonprofits worth donating to Looking to make a difference? Consider donating to or partnering with any of these 12 nonprofit organizations dedicated to supporting diversity, inclusion and equity in IT. By Sarah K. White Feb 15, 2021 Diversity and Inclusion Staff Management Technology Industry opinion What will ensure the continued ascent of telehealth technology? Telehealth is at a crossroads. Here are three things health systems must consider before investing further in telehealth technology. By Paddy Padmanabhan Feb 12, 2021 Cloud Computing Digital Transformation Healthcare Industry opinion 5 starting points for agile transformation Legacy systems and complexity can make agility difficult, but not impossible. Here are five steps any company can take to achieve agility. By Diana Bersohn Feb 11, 2021 Digital Transformation IT Leadership IT Strategy feature Organizational learning: Your key to AI success Instituting formal processes to embrace the learnings of small-scale AI efforts and promulgate them throughout the enterprise is essential to business transformation. By Maria Korolov Feb 11, 2021 11 mins Artificial Intelligence Machine Learning feature CIO playbook: Building better relations with boards Tech-savvy boards lead to better business outcomes. Hereu2019s how IT leaders can help ensure their boards are among ITu2019s biggest supporters. By Esther Shein Feb 10, 2021 C-Suite IT Leadership opinion Why the ‘experience of things’ lies at the heart of digital transformation Employee, customer, and ecosystem form the core experience pillars required for transforming your business. By Dave Smith Feb 9, 2021 Change Management Digital Transformation Employee Experience feature The future of work: Coming sooner than you think What will your worklife be like years from now? Today's work-from-home world has given us a glimpse of the future, as these five articles from CIO, Computerworld, CSO, InfoWorld, and Network World illustrate. By Eric Knorr Feb 8, 2021 5 mins Agile Development Change Management Remote Work feature 7 key questions facing the future of work A global pandemic raised the bar for IT's capabilities. IT leaders say 2021 will be even more challenging. By Stacy Collett Feb 8, 2021 11 mins BPM Systems Digital Transformation Remote Work feature 5 tips for retaining diverse hires Diversifying your workforce goes beyond just setting a hiring strategy. You have to overhaul your culture to ensure new hires feel welcome and can thrive. By Sarah K. White Feb 5, 2021 10 mins Diversity and Inclusion Hiring Staff Management opinion Risk, the misunderstood discipline Knowing the difference between risk appetite, tolerance, and threshold enables better decision making about technology investments to drive the business forward. By Rachel Curran Feb 4, 2021 IT Leadership Risk Management Security feature 8 goals every project manager should aspire to achieve If the pandemic has taught project managers anything, it's that uncertainty is here to stay. Here are the new goals project managers must focus on to be an indispensable strategic partner. By Moira Alexander Feb 4, 2021 IT Leadership Project Management Tools feature Career roadmap: Business intelligence analyst Data is often described as the 'new oil'. But while most understand the importance of data, it is the business intelligence analysts who are able to extract the value from data. As business intelligence technologies continue to grow in popu By Bob Violino Feb 4, 2021 Business Intelligence Careers feature How top tech companies are addressing diversity and inclusion Black Lives Matter protests have spurred many organizations to reassess equity and diversity in their respective industries. Here's how five tech giants — and one small standout — have responded to calls for improved inclusion in tec By Sarah K. White Feb 4, 2021 18 mins Diversity and Inclusion Staff Management Technology Industry feature Digital CX: The key to thriving through the pandemic IT leaders have undertaken a variety of digital initiatives to improve customer experience (CX) throughout the pandemic. Here CIOs discuss their efforts to bolster their corporate brands. By Clint Boulton Feb 3, 2021 Digital Transformation IT Leadership interview How technology creates an ecosystem of learning at Walden University Walden CIO Karthik Venkatesh discusses how the university is leveraging SaaS, RPA, AI, and more to maximize student success. By Martha Heller Feb 3, 2021 8 mins Artificial Intelligence Robotic Process Automation SaaS feature Top 7 ERP trends for 2021 Cloud, AI and mobility take hold, as enterprises seek improved integration, democratization of application development and a greater emphasis on customer experience. By Neal Weinberg Feb 2, 2021 ERP Systems Enterprise Applications Technology Industry feature What is a chief analytics officer? The exec who turns data into decisions A chief analytics officer leads an organization's data analytics strategy, driving data-related business changes in an effort to transform your company into a more analytics-driven one. By Minda Zetlin, Thor Olavsrud Feb 2, 2021 10 mins IT Leadership news ‘Rise with SAP’: SAP bets on migrating your ERP to its cloud Christian Klein says SAPu2019s new business transformation as a service offering will reduce TCO. Users groups are skeptical given sketchy details. By Peter Sayer Feb 1, 2021 Digital Transformation SAP Technology Industry feature 10 IT budgeting mistakes to avoid Cost savings remains a huge area of focus for IT leaders, who have a ways to go before they master the complex task of building a great IT budget. By Mary K. Pratt Feb 1, 2021 10 mins Budgeting IT Leadership feature CarMax’s product-based approach to IT pays off CIO Shamim Mohammad years ago laid the groundwork for fast-tracking an omnichannel sales platform despite the pandemic, by embracing cross-functional product teams. By Peter Sayer Feb 1, 2021 Digital Transformation IT Leadership feature IT Resume Makeover: Cut down details to stand out as a leader Experience and accomplishments are often buried deep in the details of an IT resume. Learn how to trim the fat and surface what recruiters need to know up top in this resume makeover. By Sarah K. White Jan 29, 2021 CIO Careers Resumes feature The new data challenge: Raising your company’s ESG IQ Environmental, social, and governance (ESG) issues are now a top board concern, with employees and investors alike expecting companies to take an active role in improving society. CIOs have an opportunity to flex their data management expertise, serv By Maryfran Johnson Jan 28, 2021 5 mins CIO Careers Data Management interview How one CIO (and hockey coach) turns players into leaders Veteran CIO Tyler Best provides his team with accountability, board exposure, and continual feedback to turn them into tomorrowu2019s IT leaders. By Martha Heller Jan 27, 2021 Careers IT Leadership feature 7 interview mistakes that cost you key IT hires A subpar interview process is a chief reason why IT pros turn down job offers. Here's how your hiring team may be sabotaging its chances of landing top talent in a tight market. By Christina Wood Jan 27, 2021 12 mins Careers IT Leadership Staff Management feature 10 dark secrets of robotic process automation RPA promises to streamline workflows, glue together legacy systems, and empower business users to solve their own problems. But beneath the big wins lurk hidden issues worth addressing. By Peter Wayner Jan 26, 2021 BPM Systems Digital Transformation Robotic Process Automation feature At FedEx, sensors and analytics fuel COVID-19 vaccine distribution FedEx is relying on insights from its SenseAware ID IoT system and Microsoftu2019s Azure machine learning software to ensure coronavirus vaccines reach their final destinations. By Clint Boulton Jan 26, 2021 Analytics Digital Transformation Supply Chain Management Software analysis 5 ways to accelerate digital business in 2021 Digital business acceleration is the most important trend Gartner sees in the market right now. Here's how CIOs can free up resources to make that possible. By Stephen Smith Jan 25, 2021 Digital Transformation IT Leadership feature 7 tips for modernizing data management Data is an enterprise's lifeblood. Don't let poor management drain away your organization's most precious resource. 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