News

JetBlue optimizes data operations with shift to the cloud

After struggling with an on-premises data warehouse, the airlines has unlocked self-service reporting and the power of machine learning by migrating its data to the cloud.

By Thor Olavsrud

Nov 2, 2022 7 mins

Cloud Computing Data Management

Menora Mivtachim goes digital to speed up pension transfers

The Israeli insurance company has transformed its customer experience for the least IT-literate segment of the population — the elderly. CIO Moshe Morgenstern shares lessons learned for those seeking to serve this growing market.

By Inna Lazareva

Nov 1, 2022 7 mins

Digital Transformation Innovation

CIOs rethink how they hire for hard-to-fill IT roles

A willingness to consider far-flung candidates and offering meaningful work are just two of the ways IT leaders are getting more strategic about addressing IT hiring challenges.

By Johanna Ambrosio

Nov 1, 2022 11 mins

Hiring IT Training

Cloud spending forecast to grow despite faltering global economy

Spending on infrastructure-as-a-service (IaaS) is expected to grow the most, with platform-as-a-service (PaaS) and software-as-a-service (SaaS) showing signs of slowdown, Gartner reports.

By Anirban Ghoshal

Oct 31, 2022 4 mins

Budgeting Cloud Computing

7 hard truths of business-IT alignment

Think you’re just responsible for technology? You’re wrong. Here’s what IT leaders need to accept and act on to help get business-IT alignment right.

By Minda Zetlin

Oct 31, 2022

Business IT Alignment IT Leadership

Product manager salary: Pay range factors, tips for making more

While salaries vary across companies and industries, certain factors universally impact product manager pay, and there are tips that can help you boost your compensation.

By Josh Fruhlinger

Oct 31, 2022 9 mins

Careers Project Management Salaries

Macroeconomic jitters further slow AWS growth in Q3

Revenue for the third quarter of 2022 marks AWS’ slowest expansion in the last few quarters.

By Anirban Ghoshal

Oct 28, 2022 3 mins

Cloud Computing Technology Industry

What transformational leaders too often overlook

You can’t innovate without a strong foundation. That’s why it’s vital to think strategically about IT infrastructure — and to get your C-suite colleagues and board members too as well.

By Thornton May

Oct 28, 2022 5 mins

Digital Transformation IT Leadership Innovation

How to prepare for your first CIO role

Don’t jump into your first CIO role cold. Instead, you should explore your organization, volunteer for external opportunities and build your profile to hit the ground running in the first 90 days.

By Doug Drinkwater

Oct 28, 2022 9 mins

CIO Careers

ServiceNow buoyant about growth despite economic headwinds

The company remains confident of posting strong revenue numbers for the rest of the year despite uncertain macroeconomic conditions.

By Anirban Ghoshal

Oct 27, 2022 3 mins

Service Management Software ServiceNow Technology Industry

5 top ERP trends for 2022 — and their implications for IT leaders

Staying on top the latest shifts in enterprise resource planning (ERP) strategies and implementations will help IT leaders deliver maximum value from these business-critical systems.

By Yashvendra Singh

Oct 27, 2022 7 mins

ERP Systems

Top 14 CompTIA certifications

From security to the cloud, CompTIA provides vendor-neutral, entry-level to advanced certifications on a wide range of topics to boost your IT career.

By Moumita Deb Choudhury

Oct 27, 2022

Certifications

Leadership playbook: Michelle McKenna’s winning formula for CIOs

The former NFL CIO discusses how she game-plans for success. It all starts with strong self-awareness and a keen understanding of what it takes to put together a championship team.

By Dan Roberts

Oct 27, 2022 10 mins

IT Leadership

Shut the front door: Preventing phishing attacks

Taking a multi-tiered approach to rethinking the identity of your employees, partners, and customers is a good place to start.

By Rick Grinnell

Oct 26, 2022

Data Breach Hacking Phishing

Research reveals how to shift customer service from a cost center to a growth driver engine; Service set to unite customer experiences

The new role of customer service connects the dots in end-to-end customer journeys.

By Brian Solis

Oct 26, 2022 11 mins

Business Services

Alphabet pins hopes on Google Cloud as ad revenue growth declines

Google Cloud is struggling to catch up with larger rivals Microsoft and AWS, despite reporting a 38% growth in third quarter

By Varun Aggarwal

Oct 26, 2022 5 mins

Cloud Computing Technology Industry

7 ways to ruin your IT leadership reputation

A solid professional reputation is your top career asset. Don’t carelessly toss it away.

By John Edwards

Oct 26, 2022 7 mins

IT Leadership

Booz Allen Hamilton CIO Brad Stone discusses key leadership methods to fuel success

Brad Stone, CIO at global consultancy firm Booz Allen Hamilton, with strengths in defense, health, energy and international development, spoke at a recent Leading in Disruptive Times summit about key leadership methods to fuel success.

By CIO staff

Oct 26, 2022 7 mins

CIO IT Leadership Innovation

Resume makeover: Transforming a career post-mortem into a C-suite future

To land a leadership role, your resume shouldn’t read like a history of your career. Instead it should paint a vivid picture of how your experience and skills shape the future of your career.

By Sarah White

Oct 26, 2022 6 mins

Careers IT Leadership Resumes

The data flywheel: A better way to think about your data strategy

Mobilizing data strategy is analogous to getting a flywheel spinning: it takes tremendous effort to get the wheel moving, but its momentum is largely self-sustaining.

By Michael Bertha

Oct 25, 2022 11 mins

Data Management

SAP cloud sales jump, fueling a rise in revenue

SAP cloud sales rose 38% to €3.28 billion in the third quarter, sparking an increase in overall revenue, though rising expenses dragged down profit.

By Jon Gold

Oct 25, 2022 3 mins

ERP Systems Technology Industry

IT’s most wanted: 11 traits of indispensable IT pros

Looking to hire (or be) the best? Here are the intangibles that make top IT performers stand out.

By Paul Heltzel

Oct 25, 2022 11 mins

Careers Hiring

The successful CIO’s trick to mastering politics

IT leaders must realize that relationships outlive transactions. Failing to embrace this fact of organizational dynamics can kill your career.

By Bob Lewis

Oct 25, 2022

Business IT Alignment IT Leadership

Over 90% of companies overpay for project collaboration software: Report

SaaS purchasing platform Vertice reports that enterprises are overpaying between an average of 20%-30% for collaboration tools.

By Anirban Ghoshal

Oct 24, 2022 3 mins

Budgeting Collaboration Software Enterprise Applications

The rise of the revenue-generating CIO

IT leaders are increasingly looked to as C-suite entrepreneurs capable of contributing solutions aimed at top-line growth. Here’s how revenue-centric CIOs are getting it done.

By Mary K. Pratt

Oct 24, 2022

CIO IT Leadership

Inside track: Chris Bedi on his evolving CIO role at ServiceNow

Growing from the maintenance of internal infrastructure to a more holistic digital role, it’s been a transformational period for Chris Bedi after stints as CIO for two electronics manufacturers.

By Peter Sayer

Oct 24, 2022 7 mins

Application Management CIO Digital Transformation

Chipotle’s recipe for digital transformation: Cloud plus AI

CTO Curt Garner fortified the fast-casual chain’s digital aspirations with an all-in push for the cloud, providing a foundation for innovations aimed at improving customer experience and restaurant operations.

By Paula Rooney

Oct 21, 2022 6 mins

Artificial Intelligence Cloud Computing Digital Transformation

3 ways to deter phishing attacks in 2023

Phishing plays on human emotions. But awareness, recognition, training and tech can blunt the most sophisticated attacks.

By Dipti Parmar

Oct 20, 2022 7 mins

Cyberattacks Data and Information Security Phishing

Building a strong environmental, social, and governance (ESG) score can determine the overall success of the business and attract socially responsible investors.

By Sarah White

Oct 20, 2022 7 mins

Diversity and Inclusion Green IT IT Governance

Tunstall’s CTO wants to build the Porsche 911 of telehealth

Tunstall CTO Gary Steen is battling a dearth of technology talent and digital literacy in his pursuit of better cognitive healthcare.

By Doug Drinkwater

Oct 20, 2022

CIO Technology Industry

Reimagining the new future of work: The CXO’s transformation conundrum

Designing the new blueprint for work to balance AI/automation, hybrid models, and new behaviors and expectations.

By Brian Solis

Oct 19, 2022 9 mins

Artificial Intelligence Employee Experience

Oracle adds Fusion Cloud features targeted at healthcare firms

At its CloudWorld conference, the company announced healthcare-oriented features for its Fusion Enterprise Performance Management (EPM), Supply Chain and Manufacturing (SCM) and Human Capital Management (HCM) suites.

By Anirban Ghoshal

Oct 19, 2022

Cloud Computing ERP Systems Healthcare Industry

Oracle opens up ERP app platform, updates Fusion Cloud offerings

At CloudWorld, Oracle said it's opening up its applications platform for ERP customer developers, unveiled a new B2B service, and announced a slew of updates to its EPM, SCM and HCM offerings.

By Anirban Ghoshal

Oct 19, 2022

Cloud Computing Developer ERP Systems

What is the CIO’s role today? Redefining transformational IT leadership

With software and data at the heart of our businesses, once again it is time to address the evolution of this ever-changing role. Here is one humble executive recruiter’s take.

By Martha Heller

Oct 19, 2022 8 mins

CIO IT Leadership

Driving a culture of innovation at Merchants Fleet

Jeanine Charlton, SVP and chief technology and digital officer at Merchants Fleet, the fourth largest fleet management company in the US and Canada with nearly 60,000 vehicles, discusses how digital transformation serves as a vehicle for growth and i

By CIO staff

Oct 19, 2022 7 mins

Innovation

CIOs get strategic in the cloud: 4 success stories

No longer viewed as a tactical, cost-saving technology, the public cloud has become the key differentiator for IT leaders seeking to transform their organizations, develop new revenue streams, and prep for future innovations.

By Paula Rooney

Oct 19, 2022 9 mins

Cloud Computing Digital Transformation

Texas Rangers data transformation modernizes stadium operations

A new stadium and the data it produces have spurred the baseball team to transform its business operations, all thanks to a strategic overhaul of its data infrastructure.

By Thor Olavsrud

Oct 18, 2022 6 mins

Data Management

Wonderla Holidays goes digital to enhance business and customer fun

The owner-operator of Wonderla amusement parks expects 5% increment in both annual footfalls and sales per head through an innovative, environmental-friendly digital initiative.

By Yashvendra Singh

Oct 18, 2022 6 mins

Digital Transformation RFID

The CIO as chief integration (and influence) officer

With their bird’s-eye view of all business functions, CIOs are natural integration leaders. But they’re also well-positioned to become chief influencers of business strategy.

By Stacy Collett

Oct 17, 2022 9 mins

CIO IT Leadership

Salesforce seeks to unify automobile supply chain with Automotive Cloud

Built on Driver 360, Salesforce Automotive Cloud aims to offer auto makers, dealers, and finance groups a single view of customers and their vehicles, tracking interactions from factory to junkyard.

By Peter Sayer

Oct 17, 2022

CIO Cloud Management

Oracle continues to lay off staff in the US

The 201 employees laid off from its Redwood Shores office in the latest round of cuts include data scientists, developers and marketing specialists, according to several news reports, and comes as hiring for IT slows.

By Anirban Ghoshal

Oct 14, 2022

Technology Industry

How to hire the right product manager for your IT needs

A broad mix of skills is necessary for this newly vital IT role. Here’s how to home in on the best candidates to help lead your organization’s shift to cross-functional, product-based IT.

By Josh Fruhlinger

Oct 14, 2022 11 mins

Hiring Project Management

5 tips for maximizing ROI of IT projects

Ramping up this parameter is crucial as it not only showcases a successful IT initiative but also helps earn the support of stakeholders for future projects.

By Moumita Deb Choudhury

Oct 13, 2022 10 mins

ROI and Metrics

Aflac’s Rich Gilbert on the 7 Cs of top IT leaders

The chief transformation officer and head of individual benefits discusses the qualities and priorities that enable the best leaders to drive significant business value — even through crisis.

By Dan Roberts

Oct 13, 2022

IT Leadership

Microsoft adds high-level governance to low-code tools

At its Ignite 2022 customer conference, Microsoft unleashed a host of innovations, including Managed Environments for Power Platform.

By Peter Sayer

Oct 12, 2022 6 mins

Innovation

Myrna Soto details key strategies for CIOs to impact the board of directors

Myrna Soto, founder and CEO of Apogee Executive Advisors consultancy, illustrates how best to communicate with the board of directors, effectively present when the board asks you to do so, and prepare to become a board member.

By CIO staff

Oct 12, 2022 6 mins

CIO IT Leadership

12 things every CIO must get done in year one

The honeymoon phase for new CIOs is short. From listening tours to establishing an ally on the board, here’s how to set the stage for long-term success.

By Mary K. Pratt

Oct 12, 2022 10 mins

CIO IT Leadership

Google Cloud AI update adds translation, document services

The company has released a new AI-based translation service called Translation Hub and added two new features to its Document AI service.

By Anirban Ghoshal

Oct 11, 2022 3 mins

Artificial Intelligence Cloud Computing Document Management Systems

Google to add new cloud regions across five countries

The company is adding the new regions in Austria, Greece, Norway, South Africa, and Sweden to meet growing demand and help companies meet data sovereignty requirements.

By Anirban Ghoshal

Oct 11, 2022

Cloud Computing

Why CIOs continue to invest in outsourcing despite the warning signs

Talent shortages, a possible recession and the continued pace of digital transformation mean CIOs have to be vigilant in their approach to IT outsourcing.

By Doug Drinkwater

Oct 11, 2022 9 mins

IT Leadership Outsourcing