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New AI-powered self-service sales portals could take ServiceNow deep into Salesforce territory.
Having established its bona fides as a key methodology for cost control and workload optimization of public cloud services, FinOps is expanding into optimizing outcomes for private cloud, SaaS, licensing, AI, and even traditional data centers.
The deal strengthens ServiceNow’s challenge to Salesforce, but success depends on smooth integration and maximizing Moveworks’ capabilities.
Huawei Cloud and Zain KSA collaborate to boost cloud adoption and support Saudi Arabia's Cloud-First policy, enhancing digital infrastructure across key industries.
Yves Sandfort, the CEO of comdivision, believes it’s crucial that enterprises hire an MSP and professional services provider that helps them grow and expand their business and develop their competitive advantage with the help of IT.
The company introduces three Agentblazer Status levels to recognize the development of Agentforce skills, culminating in its Agentforce Specialist certification.
The latest updates will help the CRM software provider leapfrog over its rivals in the agentic AI market, analysts say.
The marketplace will initially feature action, topics, and templates from 200 partners for sales, service, finance, HR, productivity, and operations across various industries.
CIO Fletcher Previn reveals his vision of a cultural roadmap for the multinational tech developer that accommodates AI regulations, internal tech projects, and a balance between legislation, innovation, and risk.
The expansion of the strategic partnership will enable customers to build Agentforce AI agents using Google Gemini and to deploy Salesforce on Google Cloud.
A Grant Thornton audit reveals systemic governance, expertise, and vendor management failures led to catastrophic ERP rollout.
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