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IT Leadership

IT Leadership | News, how-tos, features, reviews, and videos

opinion

Rethinking ‘Big Data’ — and the rift between business and data ops

As an era, ‘Big Data’ may be over, but its underlying value (and tensions) live on, even as organizations seek to make the leap to an AI future.

7 May 2024 5 mins
Big Data Business IT Alignment Data Management
feature

7 IT leadership hacks that deliver results

From leaning on peers to accepting inconvenient challenges, CIOs offer time-tested, hard-won advice for achieving and sustaining IT and career success.

6 May 2024 10 mins
IT Leadership IT Strategy Staff Management
feature

UPS delivers customer wins with generative AI

The multinational shipping company enlisted LLMs to automate customer message responses, reducing agent handle time and paving the way for genAI use across the enterprise.

3 May 2024 7 mins
CIO 100 Digital Transformation Generative AI
feature

Coaching your IT team for change: 9 tips

Getting your team to accept, and even embrace, change is vital for IT success. IT leaders who have mastered the art of leading through change share their advice on this essential leadership skill.

2 May 2024 12 mins
Change Management IT Leadership Staff Management
brandpost Sponsored byBMC

CEO Steve Bandrowczak’s playbook for CIO success today

BMC Helix brings thousands of data points together to create a holistic view of the health of a service.

7 Dec 2023 4 mins
IT Leadership
interview

CEO Steve Bandrowczak’s playbook for CIO success today

The longtime CIO, now driving a reinvention of Xerox, emphasizes three critical capabilities CIOs must harness to steer their companies through their own evolutions.

2 May 2024 5 mins
Business IT Alignment CIO IT Leadership
case study

Siemens Mobility scales RPA by empowering employees

Democratization at the rail tech division of Siemens has been the catalyst to automate more than 700 processes since 2017.

2 May 2024 7 mins
CFO CIO Transportation and Logistics Industry
case study

Ingesan embraces a new way to approach HRM with AI

Nuria Fuentes, CIO and head of systems and digital transformation at Spanish facilities management company Ingesan, details how the company implements AI in its HR procedures through its Empath-IA project.

1 May 2024 4 mins
CIO Digital Transformation Generative AI
feature

Expectations vs. reality: A real-world check on generative AI

Now with the benefit of hindsight, organizations are more aware of moving cautiously to ensure gen AI delivers rather than disappoints.

1 May 2024 16 mins
Development Tools Generative AI Microsoft
opinion

CIOs in transition: 5 tips for landing your next IT leadership job

Every IT leader will experience being out of work at some point in their career. How you approach this transitionary period will have a profound impact on the trajectory of your career.

30 Apr 2024 10 mins
CIO Careers IT Skills
news

Atos may sell national security activities to French government

The troubled IT service provider could net up to $1 billion from the sale, meeting most of its financing needs for the next year.

29 Apr 2024 4 mins
Government Government IT Managed IT Services