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GEu2019s bold move to insource IT support and automate IT workflows has paid off in cost efficiencies and a vastly improved employee experience.
Top applications include customer service, threat intelligence, fraud analysis, IDC says
The Ivy League university knit together Drupal and Salesforce to create a university-wide system of engagement centered on the student experience.
Oilfields require the sourcing of thousands of parts from many suppliers, and blockchain smart contracts can secure and optimize the tracking and execution of transactions
Is Your Organization Dragging Its Heels?
How relevant is IT Asset Management (ITAM) in the cloud era? What are the biggest problems it solves?
The airline's Volunteer Solicitation Program leverages automation, data analytics, and gamification to boost customer satisfaction when flights are overbooked.
When a seemingly sweet deal turns sour, it's time to prepare an exit strategy. Hereu2019s how to preserve essential business operations, your vendor relationship and your job.
The deal is good news for Salesforce.com users, less so for users of Tableau alone.
The transition from brick and mortar retail to digital sales was a seismic change. Our data-driven world is on the verge of another, from CRM to data management platforms. Which platform will become the new industry standard?
Robotic process automation is driving efficiency at enterprises such as State Auto, Berry Appleman & Leiden, American Fidelity Assurance and other companies.
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