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A service-level agreement (SLA) defines the level of service expected from a vendor, laying out metrics by which service is measured, as well as remedies should service levels not be achieved. It is a critical component of any technology vendor contr
The Boston baseball club’s top IT exec breaks down what sets high-caliber teams apart and details how IT leaders can spin strategic partnerships and pragmatic innovation into a winning IT culture.
Atos has accepted a financial restructuring proposal from Onepoint, and may also sell parts of its business to Alten and to the French government.
Data analysts help organizations understand the current state of the business by interpreting a wide range of data.
If the deal goes through, CIOs struggling with legacy integration strategies may have some new options.
Hiring, upskilling, contracting, and retaining: CIOs are quickly devising multivalent talent strategies to make good on AI despite a staggeringly competitive AI talent market.
End users at the Dana-Farber Cancer Institute saw the possibilities for generative AI use cases soon after the technology emerged. But adopting it required careful thought about safety, security, and especially governance.
Zurich North America COO Barry Perkins shares how tech chiefs can repatriate skills and hone digital prowess by rethinking the onshore, nearshore, and offshore composition of their global workforce.
Ensuring a cost-effective approach for delivering the massive storage, bandwidth, and computing resources necessary for genAI is no easy task. Here’s how innovative IT leaders are coping.
Want to build better tech partnerships? Creating and nurturing fortified ties built on mutual, goal-oriented collaboration can help.
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