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Data Management

Data Management | News, how-tos, features, reviews, and videos

feature

How to Improve Customer Connect with IT in 2014

With the explosion of mobile, social and cloud technologies, IT must shift its focus to helping the business sift through big data and collect real intelligence and actionable insights.

13 Dec 2013 2 mins
Business CIO Small and Medium Business
feature

CIO Research: The State of Enterprise IT in 2014

Vijay Ramachandran, Editor-in-chief, IDG Media predicts that the hybrid cloud, analytics and mobility are going to be the three technologies that will have a huge impact on enterprise IT in 2014.

13 Dec 2013 2 mins
Business Small and Medium Business Technology Industry
feature

CIO Task Force: The Evolving Role of the CIO

Shiva Shankar, Group CIO, SPIC, says that CIOs who want to stay relevant to their organizations in 2014 must learn to innovate and collaborate with business more than ever before.

13 Dec 2013 3 mins
Business CIO Small and Medium Business
news

12 Big Data Predictions for 2014

It's been one of the big buzzwords of 2013, but what does 2014 have in store for big data? CIO.com looks at 12 ways the technology and the market will evolve in the coming year.

11 Dec 2013 6 mins
Big Data Data Management
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Is Data Complexity Blinding Your IT Decision-Making?

Optimized Storage for the Modern Data Infrastructure

25 Sep 2014 2 mins
Data Management Data Mining
news

Is Data Complexity Blinding Your IT Decision-Making?

The ever-increasing complexity of data about IT environments is making it increasingly difficult for organizations to make effective IT decisions.

10 Dec 2013 5 mins
Big Data Data Management IT Leadership
tip

Call Centers Suffer From Big Data Overload

Nearly half of all contact centers consistently collect and report on metrics that they never use to improve the customer experience, according to a new survey.

2 Dec 2013 5 mins
Big Data CRM Systems IT Skills
tip

Integrating CRM and Analytics Key to Next-Gen Customer Loyalty Programs

Rather than giving away free stuff, The North Face and Red Robin create customized "experience" rewards for faithful customers

22 Nov 2013 3 mins
CRM Systems Data Management Retail Industry
news

Big Data Application Framework Gets Update, SQL Interface

Open source big data application platform specialist Concurrent has released a new version of the Cascading application framework and simultaneously released Cascading Lingual 1.0, an ANSI SQL interface for Hadoop.

19 Nov 2013 3 mins
Big Data Business Intelligence Data Management
tip

Dunkin’ Brands Uses Analytics to Predict Global Threats

The coffee-and-doughnuts chain operates in 60 countries, so it uses a threat-assessment tool to keep employees safe during international conflicts.

31 Oct 2013 1 min
Business Intelligence Data Management Risk Management
how-to

This CEO Says: Bring on the Data

David Williams is CEO of Deloitte Financial Advisory Services and a self-descibed data wonk. Here he describes his use of data and social media and offers advice to CIOs.

31 Oct 2013 3 mins
Data Management IT Leadership Social Networking Apps