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Artificial Intelligence

Artificial Intelligence | News, how-tos, features, reviews, and videos

feature

How AI agents and agentic AI differ from each other

The two related technologies can work together, but CIOs should understand the difference to protect against vendor hype and obfuscation.

Jun 12, 2025 6 mins
Artificial Intelligence Generative AI
tip

6 ways to stay protected when system integrators use AI in RFP responses

Ensuring transparency in AI-generated RFPs and holding vendors accountable is a vital part of the SI evaluation process. Here’s what organizations should look out for.

Jun 12, 2025 5 mins
CIO ICT Partners IT Strategy
opinion

MCP: A strategic foundation for enterprise-ready AI agents

Why CIOs should pay attention to the infrastructure behind intelligent autonomy.

Jun 11, 2025 5 mins
APIs Development Tools Generative AI
feature

Digital twins combine with AI to help manage complex systems

Digital twins have historically been used to better understand the workings of computer chips, factory floors, or complex machines like jet engines. But the turbo boost they get when combined with AI gives organizations exponentially more power.

Jun 11, 2025 12 mins
Data Quality Generative AI IT Strategy
brandpost Sponsored byJumpCloud

Perfecting the patient, customer, and tech health plan at Ramsay

AI is transforming the help desk — but human expertise still plays a vital role in delivering responsive, reliable support.

Jun 2, 2025 4 mins
Artificial Intelligence
interview

Perfecting the patient, customer, and tech health plan at Ramsay

Rachna Gandhi, global chief digital and data officer at Ramsay Health Care, recently sat with CIO editorial director in Australia and New Zealand Cathy O'Sullivan to discuss technology and human synergies through AI-enhanced people-centered care

Jun 11, 2025 8 mins
CIO Chief Digital Officer Diversity and Inclusion
opinion

AI agents were everywhere at RSAC. What’s next?

AI agents stole the show at RSAC, signaling a shift to autonomous security systems. But integration, identity and control remain critical hurdles.

Jun 10, 2025 6 mins
Generative AI Identity and Access Management Security Operations Center
analysis

The future of RPA ties to AI agents

Robotic process automation will evolve as organizations marry agentic AI to the older technology to remake business processes.

Jun 10, 2025 6 mins
Artificial Intelligence Business Process Management Robotic Process Automation
feature

IT leaders’ top 5 barriers to AI success

CIOs with an eye for AI’s promise of improved productivity often find their efforts hindered by data quality, skills gaps, and sabotage, among other factors.

Jun 9, 2025 10 mins
Change Management IT Skills IT Strategy
opinion

Stop chasing AI for AI’s sake

We build the models, but not the culture. It’s time to start designing for AI friction and scale from there.

Jun 6, 2025 8 mins
Employee Experience Employee Protection Generative AI
case study

BBVA Technology’s purpose to put people first

After integrating its three technology companies, Spanish digital banking group BBVA Technology is reaping the benefits of making ICT talent and software development its core strengths.

Jun 6, 2025 3 mins
Artificial Intelligence Banking IT Strategy