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Emerging Technology

Emerging Technology | News, how-tos, features, reviews, and videos

news

ServiceNow unveils AI workflow automation partner ecosystem, autonomous IT capabilities

At Knowledge 2025, ServiceNow debuted its Workflow Data Network ecosystem of partners to support workflow automation with AI. It also introduced a slate of new agents to assist autonomous IT.

May 7, 2025 3 mins
Artificial Intelligence ICT Partners ServiceNow
news

ServiceNow reimagines platform for agentic AI

At its Knowledge 2025 conference in Las Vegas, the information technology service management (ITSM) company debuted the AI Control Tower to manage, monitor, and optimize AI assets, and declared its AI Agent Fabric as the “communication backbone

May 6, 2025 4 mins
ICT Partners Nvidia ServiceNow
tip

4 recs for CIOs as they implement agentic AI

Despite the hype, CIOs agree there’s an approaching reset of agentic AI expectations. Here’s how they’re preparing, while still pacing with purpose.

May 5, 2025 7 mins
CIO Generative AI IT Strategy
case study

The digital mechanics that drive BMW’s latest rollout

The German car manufacturer shows how digitalization shapes next-gen production with its iFactory and digital twins, combined with the industrial metaverse.

May 2, 2025 7 mins
Automotive Industry Digital Transformation Innovation
opinion

How I digitally twinned myself – and why you should, too

See how our author created a digital twin of herself to engage audiences 24/7, saving time for new ventures and helping to boost her brand.

May 1, 2025 10 mins
Artificial Intelligence Chatbots Generative AI
feature

How IT leaders use agentic AI for business workflows

Tech-forward execs share how they tap agentic AI to automate tedious tasks and supercharge business-critical activities.

Apr 30, 2025 12 mins
Business IT Alignment C-Suite CIO
interview

United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO Jason Birnbaum explains how years of strategic data investments have positioned United to use gen AI for faster decision-making in both customer communications and internal operations.

Apr 30, 2025 6 mins
CIO Generative AI Transportation and Logistics Industry
feature

9 IT skills where expertise pays the most

Data from tech recruiter Dice shows that expertise in these skills is associated with at least a 10k bump in salary, with AI leading the way in the most profitable tech skill.

Apr 25, 2025 6 mins
Careers IT Skills Technology Industry
news

Nvidia says NeMo microservices now generally available

The modular platform for building and customizing gen AI models and AI agents is the foundation for the tech company’s data flywheel.

Apr 23, 2025 4 mins
ICT Partners Microservices Nvidia
feature

Agents are here — but can you see what they’re doing?

Agentic AI is poised to transform business processes at a scale and pace never seen before. But are enterprises prepared to deal with the risks agentic systems pose?

Apr 23, 2025 10 mins
CIO Data Quality Generative AI