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Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

opinion

Are you ready to become a digital technology leader?

In u201cDesigned for Digital," which will be released next week, the authors suggest that winning at digital requires more than a mastery of social, mobile, analytics, cloud and IoT. It requires the willingness to experiment and to create new di

Sep 16, 2019
Digital Transformation IT Leadership IT Strategy
feature

Redesigning business processes for digital success

CIOs find themselves in a unique position to re-imagine how their organizations operate in this digital age. Here's how to develop a vision for business process reengineering and deliver.

Sep 16, 2019 10 mins
BPM Systems Digital Transformation Process Improvement
feature

Nationwide CIO’s ride-along sparks innovation and pays dividends

Spending time learning the business helped CIO Jim Fowler open eyes to a little-known Nationwide API platform and dive deeper into emerging technology such as virtual reality and AI.

Sep 12, 2019 5 mins
CIO Digital Transformation Innovation
feature

Health insurer shifts ERP to the cloud to transform financial operations

Blue Cross Blue Shield of Michigan is reducing legacy complexity by migrating to cloud-based ERP, while experimenting with RPA to help prepare staff for the changes ahead.u00a0

Sep 10, 2019
CIO 100 Digital Transformation Healthcare Industry
brandpost Sponsored byAvaya

10 change management mistakes to avoid

Innovation does not need to be inherently disruptive. By enabling innovation to integrate seamlessly into existing systems, enterprises can achieve continuous improvement and maintain operational stability.

Aug 20, 2024 5 mins
Digital Transformation
feature

10 change management mistakes to avoid

Poor change management can be a transformation killer. Here's how change initiatives can and do fail, and what can be done to course-correct.

Sep 9, 2019 12 mins
Change Management Digital Transformation IT Leadership
feature

IRS combats fraud with advanced data analytics

The Internal Revenue Service deals with billions of dollars in identity theft tax refund fraud every year. Anomaly detection powered by advanced analytics is helping to combat it.

Sep 9, 2019
CIO 100 Digital Transformation Government
feature

Digital leaders level up

CIO 100 award-winning companies are scaling their transformation efforts, tapping cutting-edge technologies to pursue digital business across the enterprise.

Sep 5, 2019
Digital Transformation Financial Services Industry Healthcare Industry
opinion

The simple way low tech industries can digitally transform

The older and more undisturbed a process is, the greater the potential. Simple tools can create immediate and substantial value.

Sep 5, 2019
Digital Transformation Small and Medium Business Technology Industry
feature

Introducing GAIL: Great Wolf Lodge’s AI for pinpointing guest sentiment

The hospitality and entertainment chain is implementing AI to scan guest comments, a stepping stone to improving customer service amid a major IT modernization.

Sep 5, 2019 7 mins
Artificial Intelligence Digital Transformation Machine Learning
opinion

Want to create a customer-centric culture? Meet your customers where they are

Digital evolution is challenging for a company as large as Qurate Retail Group. But CIO Karen Etzkorn is helping it succeed by creating a customer-centric culture: going where their customers are and elevating the digital experiences.

Sep 4, 2019
CIO Digital Transformation Staff Management