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Digital Transformation

Digital Transformation | News, how-tos, features, reviews, and videos

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C&S modernizes with wholesale shift to the cloud

The wholesale grocery distributor has partnered with Tata Consultancy Services to accelerate its migration to Google Cloud Platform and reap the benefits of an AI-enabled supply chain.

Jan 30, 2023 7 mins
Cloud Computing Digital Transformation
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United Airlines gives employees the digital tools to make customers happy

CIO Jason Birnbaum discusses the chapters of the airline’s customer experience transformation story.

Jan 25, 2023 8 mins
Digital Transformation Employee Experience Travel and Hospitality Industry
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Delegation: The biggest test for transformational CIOs

Distributing decision-making authority at pace for technical and financial approvals is an essential component of digital transformation, but are CIOs ready to let go?

Jan 19, 2023 9 mins
CIO Digital Transformation IT Leadership
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IT leaders’ top 12 takeaways from 2022

CIOs share insights on the lessons they’ve learned this year about the pace of business transformation, implementing value-oriented IT initiatives, and the benefits of a thriving workplace culture.

Dec 19, 2022 10 mins
Collaboration Software Data and Information Security Hiring
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Piramal CTO Saurabh Mittal on financial services innovation

A new survey by Rocket Software and Forrester Consulting found several hurdles on the path toward IT modernization but also uncovered a common solution.

Nov 8, 2024 5 mins
Digital Transformation
interview

Piramal CTO Saurabh Mittal on financial services innovation

Piramal Capital & Housing Finance is taking a tech-first, cloud-native approach to transforming loan servicing, with an advanced API strategy and newly launched innovation lab.

Dec 18, 2022 9 mins
Digital Transformation
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Customer experience: 10 tips for a successful CX strategy

Customer experience (CX) has become a top priority for IT leaders, who must embrace a customer-centric mindset, develop cross-functional teams, and define the right KPIs to succeed.

Dec 13, 2022 10 mins
Digital Transformation Software Development
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Why CIOs must think of themselves as products—and hostage negotiators

In order to extend their value and influence in business, CIOs should take unorthodox approaches, according to former CIO and Gartner analyst Irving Tyler.

Dec 8, 2022 7 mins
CIO Digital Transformation Relationship Building
interview

Cardinal Health CIO Michelle Greene on simplifying transformation

During her first few months on the job, Cardinal Health’s new CIO is breaking down silos, building CoE’s, and simplifying her change agenda at the $181 billion business.

Dec 7, 2022 6 mins
Digital Transformation IT Leadership
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IT leaders weigh the case for innovation in industry clouds

CIO.com’s Stan Gibson speaks with IDC research manager Nadia Ballard, Boston Dynamics CIO Chad Wright, and Kumar Iyer, business technology senior leader at KeyBank, about industry clouds, why they’re emerging, and how they can help your o

Dec 7, 2022 8 mins
CIO Cloud Management Digital Transformation
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PepsiCo transforms for the digital era

Transformation chief Athina Kanioura is modernizing the multinational with a digital strategy that blends cloud, analytics, automation, and an emphasis on upsklling for the future.

Dec 1, 2022 7 mins
Cloud Computing Digital Transformation