Software Development

Business requirements: Tracing project deliverables to business goals

Any successfully executed IT project is guided by pre-defined business requirements. Hereu2019s how to ensure project deliverables and resource allocation trace back to business needs.

What CIOs need to know about low code software development

While most CIOs say they are deploying some form of low code today, the question is what will its impact be as it powers through the classic trough of disillusionment?

PSE&G enlists virtual assistant to better serve its customers

PSEG is using Amazon.comu2019s Alexa software to help consumers pay their bills and access account information via voice, part of a transformation to help the energy giant get closer to customers.

What is NoOps? The quest for fully automated IT operations

Automation has IT leaders eyeing the possibility of environments with no hands-on operations work. But this evolution of DevOps may be more pipedream than practical reality.

Cornell’s unique CMS/CRM solution unifies the student experience

Cornell’s unique CMS/CRM solution unifies the student experience

The Ivy League university knit together Drupal and Salesforce to create a university-wide system of engagement centered on the student experience.

Are you happy with chatbots replacing humans?

AI and machine learning are predicted to be the most positive disrupting technology for banking with an estimated cost saving of more than $1 trillion by 2030. Although AI/ML fits into the 'do more with less' mentality and the hope is that

Product-based IT makeover pays off at PVH

The parent company of Calvin Klein and Tommy Hilfiger shifted to agile in delivering an innovative digital assistant that increases sales and enhances the retail experience.

Top 6 chatbot building platforms

Chatbots are fast becoming a business cornerstone for customer service efforts. Here are the key tools you can use to leverage AI to better serve your customers.

3 ways devops mitigates the operational IT skill gaps

Advancements in devops can help close the skill gap in IT. The big question for CIOs is whether or not they're ready to learn from past mistakes.

What is architecture?

Traditional architecture frameworks are complicated, requiring multiple layers of interlinked artifacts. Getting down to the core purposes of architecture makes it both simpler and more effective.