Artificial Intelligence

5 methods to adopt responsible generative AI practice at work

Use generative AI to make people more productive rather than try to replace them. Then you’re more likely to benefit from the technology instead of automating your way into trouble.

3 ways CIOs should drive the future of work

Laying the foundation for how employees work now and in the future is something too many IT leaders overlook today. These technologies — implemented strategically — will help ensure long-term success.

5 ways AI will transform CRM

Recent announcements by Microsoft and Salesforce on how they’re ramping up integration of AI tools into their software offerings mark the start of a revolution in the CRM marketplace.

ServiceNow continues workflow platform expansion with Utah release

The company also doubles down on its customer success automation efforts, but bucks the trend by omitting GPT.

Nvidia accelerates enterprise adoption of generative AI

Nvidia accelerates enterprise adoption of generative AI

Nvidia’s AI Foundations as-a-service offering aims to help enterprises build and run AI models that generate text, graphics, and even proteins.

Accenture acquires Flutura to boost industrial AI services

Bengaluru-based Flutura offers internet-of-things (IoT) and data science services to manufacturers and other asset-intensive enterprises.

OCI demand for AI workloads, Cerner boost Oracle’s third quarter revenue

Demand for data in AI models and AI workload processing to continue to bolster Oracle Cloud Infrastructure (OCI) and Fusion application revenue for the coming quarters.

Salesforce earmarks $250 million for AI startup investment

Salesforce announced will invest $250 million in AI startups, starting with four companies that will make up its initial round.

Salesforce not ready to unleash generative AI on its customers

At its Trailblazer DX ’23 developer conference, Salesforce revealed plans to add new generative AI functions to its CRM platform, but set no launch date.

Enterprise IT moves forward — cautiously — with generative AI

CIOs see opportunities to use breakthrough AI models to increase productivity in areas ranging from writing marketing copy to software coding — but only if enterprises have the right guardrails in place.