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IT Operations

IT Operations | News, how-tos, features, reviews, and videos

case study

How Atlantic Health’s retrofit eliminates specimen management error rates

Combining the best of its existing infrastructure and technologies with a mobile application, the New Jersey-based nonprofit healthcare network can now increase accountability and improve diagnostic accuracy due to its Electronic Specimen Tracking Pr

1 Aug 2025 5 mins
Application Performance Management CIO CIO 100
opinion

Why we said no to AI chatbots

Short answer? Because we fixed the root cause instead of slapping a high-tech Band-Aid on a broken system.

30 Jul 2025 9 mins
Chatbots Generative AI IT Strategy
opinion

Hard lessons from a chaotic transformation

Persistence pays off after three years of digital and cultural change at a tourism giant.

25 Jul 2025 9 mins
Change Management Digital Transformation IT Strategy
opinion

The missing backbone behind your stalled AI strategy

Without a formal AI CoE, most organizations stall at experimentation; this is the blueprint for building the structure that drives scale.

24 Jul 2025 7 mins
Artificial Intelligence IT Leadership IT Operations
brandpost Sponsored byVMware by Broadcom

The 90-day IT turnaround: Real-time dashboards that rescue failing projects

Countries, whether individually or collectively, want to develop AI systems that are not controlled by foreign entities, especially for critical infrastructure, national security, and economic stability.

1 Apr 2025 12 mins
Cloud Computing Cloud Security Compliance
opinion

The 90-day IT turnaround: Real-time dashboards that rescue failing projects

Why wait for disaster? Real-time dashboards can turn failing IT projects around in just 90 days — if you act fast and embrace the data.

22 Jul 2025 8 mins
Analytics Business Intelligence Project Management
opinion

Buyer’s remorse: What to do when an IT purchase isn’t a great fit

Due diligence sometimes doesn’t fully pan out in staving off purchase regret. By acting quickly to leverage out clauses and renegotiation opportunities, CIOs can make the best of a difficult situation.

22 Jul 2025 6 mins
Budgeting IT Strategy Infrastructure Management
feature

Rethinking and realigning IT for the AI era

CIOs from a range of industries discuss how AI’s emergence as a transformative force is leading them to adapt and reimagine how IT operates to better harness the technology’s potential to revolutionize their business.

21 Jul 2025 12 mins
Business IT Alignment Change Management IT Strategy
case study

Accenture reimagines IT operations with agentic AI

The global consulting firm has built an AI-powered integration platform to support IT operations.

18 Jul 2025 6 mins
Accenture CIO CIO 100
interview

How Danyel Bischof-Forsyth mapped her award-winning CIO journey

The 7 Brew CIO advises CIO aspirants to architect their careers as lattices not ladders, and to embrace lateral moves, learning agility, and their networks as they strike their own paths to the top.

10 Jul 2025 13 mins
Business IT Alignment Change Management Innovation
interview

The tech team leading blockbuster transformation at Hoyts

Hoyts CTO Adam Wrightson sits with CIO editorial director in Australia and New Zealand Cathy O'Sullivan to discuss how digital transformation is changing the cinema experience — from taking a mobile-first approach in order to engage custom

9 Jul 2025 7 mins
CIO Change Management Retail Industry