Business Operations

5 Technology Initiatives and Reforms IT Wants in Washington

Leaders from Microsoft, Cisco and other tech players are pressing their agenda as they meet with the White House and Congress this week. Some initiatives have been years in the making -- and will take many more years to see through -- but other refor

How Big Data Helped the Norman Rockwell Museum Grow Revenue

With the help of DigiWorksCorp, the Norman Rockwell Museum leveraged its transactional data and big data analytics to increase second-time purchasers by 150 percent and revenue by 49 percent.

Inside the Shadowy World of Data Brokers

Data brokers operate in the shadows of the Internet. Most consumers are unaware or unsure how to put restrictions of their activity. In fact, one U.S. senator called these companies and their practices 'the dark underside of American life.'

Yahoo CEO Talks Mobile, Advertising and Tumblr

In a keynote before leading advertising and marketers professionals, Marissa Mayer details Yahoo's growth on mobile and its new advertising options -- and talks up Tumblr.

Facebook Rolls Out Video Ads, Takes Aim at TV Networks

After months of testing, Facebook launched its premium video ad product yesterday. The opportunity for a massive windfall in new revenue helps explain why Facebook was so deliberate in testing the efficiency and reaction to the ads.

12 Tips for Creating a Mobile-Friendly Website

Just because your website can be viewed on a mobile device doesn't make it mobile-friendly. To find out how to ensure your mobile customers have a positive experience, follow these suggestions from mobile experts and Web design and development p

Think deleted text messages are gone forever? Think again

A former federal prosecutor and cybercrime expert tells CIO.com how IT departments can retrieve text messages that the user thought were deleted months or even years ago. As more litigation and investigations turn on the content of texts, every CIO n

Facebook Backtracks Big-Time on Major Redesign Vision

You will notice bigger photos in your Facebook news feed over the coming weeks, but the layout and navigation of the site remain untouched. A massive redesign envisioned by top brass at the company was mostly scrubbed to indulge the lowest common den

Oscars Showcase Power of Second-Screen Interactivity

Twitter dominated the social conversation on Oscars night, but it holds no exclusive claim to that role on live TV. The battle for second-screen companionship in real-time on social media has never been more competitive. But the big question: Can Tw

Privacy Act lacks sufficient protection against drone invasion