Business Operations

CIOs still grapple with what gen AI can do for the enterprise

A year since ChatGPT burst on the scene, and despite demonstrable benefits, IT leaders have yet to go all in on gen AI, choosing instead to proceed with caution.

How Mapfre gets cloud to coexist with its tech model ambitions

Cloud is a main enabler Mapfre relies on in its digital modernization process. Vanessa Escrivá, the multinational insurance company’s corporate director of technology, explains the three pillars of the company's strategic plan, and

Oracle’s Fusion Cloud CX, ERP, and SCM get generative AI features

At CloudWorld, the company said it is planning to add over 50-plus generative AI use cases across its Fusion Cloud suites in the next six months.

What AI already does well in supply chain management

While data sharing remains a challenge, many organizations already benefit from two key things that AI does now for supply chain management.

6 trends fueling the rise of self-service IT

6 trends fueling the rise of self-service IT

Self-service IT is evolving and maturing, empowering end users to solve a wider range of IT issues without direct IT involvement than ever before.

6 legal ‘gotchas’ that could sink your CIO career

We live in a litigious society and CIOs are no exception when it comes to lawsuits. What can you do to protect yourself?

A forensic look into cloud success with Broadcom’s Andy Nallappan

Andy Nallappan, CTO, CSO, and head of software engineering and operations at Broadcom, recently spoke with Heller Search Associates CEO Martha Heller about how cultural change and replacing on-prem’s sunk cost mentality with incentivized FinOps

Making intelligent automation work at scale

Enterprise IA pioneers have been blending RPA and AI to great benefits. Here’s how they’ve honed their automation strategies to take IA enterprise-wide.

Deoleo doubles down on sustainability through digital transformation

The Spanish multinational olive oil processing company is immersed in a digital transformation journey to achieve operational efficiency and contribute to the company's sustainability strategy.

SAP takes steps toward ‘green ledger’ for carbon accounting

New tools and capabilities in S/4HANA aim to help enterprises account for carbon emissions across their entire supply chain, as consumers and regulators seek more accurate, timely information about the climate impact of their products.