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Companies are creating a new C-suite position, chief automation officer, to oversee RPA, indicating how important automation has become in the age of digital transformation.
ServiceNow is making a play to push beyond ITSM, thanks to new AI tools in the Orlando release of its Now platform and other recent AI-related moves.
If your automated DevOps pipeline or robotic process automation is flawed, it can spawn endless headaches, as these hard-learned real-world lessons attest.
SAP and IBM offer a new (certified) home for big databases in SAP HANA Enterprise Cloud.
How to Activate Office 365
The ERP vendor seeks to entice upgrades to its latest platform as it also announces there will be no support for Business Suite 7 beyond 2030.
As vice president of Group IT at Amos Group, Quinny Lei is spearheading efforts to overhaul traditional technology practices at the Singapore-listed maritime specialist.
Vendors are certainly pushing for this application modernization. But where are CIOs on this and how can they make it a business success?
Pharmaceutical company Merck is using AI to manage an increasingly complex supply chain. Merck CIO Alessandro De Luca explains how its prescriptive supply chain system works.
IT leaders from health-care, retail and tech sectors share their strategic priorities for 2020. Hint: Analytics, automation and cloud play big roles in CIOs' roadmaps.
Artificial intelligence and machine learning are readily available now, and we know it can be used to automate much of the repetitive tasks and processes that humans do now. With the assistance of AI, sales managers can also focus on the bottom line
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