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IT Careers | News, how-tos, features, reviews, and videos

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3 areas where gen AI improves productivity — until its limits are exceeded

Generative AI focused on customer service, software and development, and creative and knowledge work could yield more than $1 trillion in annual US productivity gains. Early adopters stand to benefit the highest ROI, but tactical deployment and robus

13 Mar 2024 14 mins
CIO Generative AI ROI and Metrics
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Has the CIO title run its course?

With the role expanding well beyond its decades-old roots and top tech chiefs rebranding departments for the digital era, some IT leaders are rethinking what’s in a name. For Tim Wenhold and Marc Sule, CBTO hits closer to the mark.

11 Mar 2024 7 mins
CIO IT Leadership
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Women still underrepresented in top tech roles

Despite pockets of progress, women looking to make inroads in tech leadership continue to face obstacles. Here, two female CIOs in South Africa share their experiences.

8 Mar 2024 5 mins
CIO IT Leadership Women in IT
news analysis

SAP enhances Datasphere and SAC for AI-driven transformation

SAP adds new generative AI and data governance features to SAP Datasphere and SAP Analytics Cloud, enabling customers to incorporate non-SAP and unstructured data when creating AI-based planning models and scenarios.

6 Mar 2024 6 mins
CTO Generative AI ICT Partners
brandpost Sponsored byKPMG

How CIOs use AI to elevate CX services

Few e-commerce companies have seen the ups and downs (and ups) of the Internet as much as PayPal. CIO Brad Strock explained how one of the first big startups is adapting to the mobile age, evolving into the end-all financial platform and working hard

3 Dec 2016
CIO Foundry Events IT Leadership
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How CIOs use AI to elevate CX services

Generative AI can help staff answer customer queries efficiently and effectively. But that’s the least it can do, or what IT leaders expect of it. The key to unlocking its real power is to focus on business outcomes and highly refined experienc

6 Mar 2024 9 mins
Artificial Intelligence CIO Generative AI
interview

The change management Informatica needed to overhaul its business model

When Graeme Thompson became CIO of the AI-powered data management company in 2016, it sold licenses and maintenance as its customers moved their applications into SaaS solutions. In response, the company changed course to the cloud. Here, Thompson re

6 Mar 2024 7 mins
CIO Change Management Cloud Architecture
case study

What’s enabled Fresenius to transform IT

As group CIO of Germany-based multinational health care company Fresenius, Ingo Elfering had to turn its IT upside-down in order to move forward.

5 Mar 2024 4 mins
CIO Change Management SAP
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The startup CIO’s guide to formalizing IT for liquidity events

CIO turned VC Brian Hoyt draws on his experience prepping companies for IPO and other liquidity events, including his own, to outline a playbook for crossing the start-up to scale-up chasm.

1 Mar 2024 9 mins
CIO IT Strategy Startups
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What is a chief data officer? A leader who creates business value from data

A chief data officer (CDO) oversees a range of data-related functions to ensure your organization gets the most out of, arguably, its most valuable asset.

29 Feb 2024 10 mins
Analytics Careers Staff Management
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For IT leaders, operationalized gen AI is still a moving target

The blistering pace of advancement in generative AI leaves companies struggling to effectively implement and measure the technology, while guarding against bias and risk.

28 Feb 2024 15 mins
CIO Data Architecture Generative AI