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Why youu2019re not getting the most out of your third-party relationships.
AfricaCom provided an opportunity to look at the burgeoning blockchain scene through the lens of ecosystem players on the continent.
At its annual customer conference, Salesforce.com introduced Customer 360 Truth and a curiously British-sounding Einstein that your customers can now access.
Top-notch CX is a digital business imperative. Here's how to ensure your organization's customer and client experience is hassle-free.
Enable Your New Secure and Productive Enterprise
The impact sourcing startup, which this week opened a new African office in Lagos, offers lessons for managing virtual developer teams.rn
An ERP migration is always a slog, but how do you collapse 18 disparate systems into a single platform hosted in a private cloud? Very carefully, says Hunter Douglas CIO Steve Katsirubas.
Big brands in financial services, logistics and other sectors are betting on blockchainu2019s potential to facilitate transactions and verify provenance of products.
As companies move beyond limited RPA pilots to full-blown implementations, there are four practices to keep in mind to ensure things stay on track.
South Africa-based King Price Insurance took the plunge into artificial intelligence and has already seen benefits in fraud detection and claims processing.
Anthony Butler, IBM's leader and CTO for blockchain services in Africa and Middle East, highlights how the distributed ledger technology is transforming multiple industries.
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