Digital Transformation | News, how-tos, features, reviews, and videos
Leaders are betting on artificial intelligence to grow their business. To succeed, though, they must recognize that AI is a way of being, not just another thing to do.
To truly transform, legacy staff must learn new skills in support of new technologies and business objectives. Hereu2019s how to motivate and train for digital success.
TD Ameritrade has struck forward-thinking deals with Amazon.com and Facebook on virtual assistants and virtual reality, respectively. Will these bets pay off?
Corporations investing in digital transformation must use enterprise and business architecture in the planning stages of their projects.
Believing that everyone should have clean air, heating, ventilation, and air conditioning, (HVAC) company ActoVent built a solution accurately monitoring indoor air quality and ensuring that only purified air circulates.
Much of what passes as digital transformation these days is more cosmetic than foundational. The root of true change is deeper than you think.
As CIOs embrace disruptive technologies, a counterintuitive approach to strategy and execution is key.
Synchrony has pushed all in on artificial intelligence, machine learning, and robotic process automation to improve customer service, fight fraud and automate repetitive tasks.
Phased approach yields consistent productive progress in IT capability to support digital transformation.
Digital transformation isnu2019t new. It has been going on for at least 40 years. We are, however, firmly in the middle of digitalu2019s third wave, and it is completely different from what came before. Hear from experts involved in the CX transforma
The Dubai Police Department and the city's Road and Transport Authority explain how they're using digital technology to transform customer experience.
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